Privacy Policy

---

• Last updated: November 2025

1. Who We Are

Burnham Podiatry is a private podiatry clinic based in Burnham, Buckinghamshire

Our website address is https://www.burnhampodiatry.co.uk.

We are committed to protecting your personal data and respecting your privacy.

For any privacy-related queries, you can contact us at: info@burnhampodiatry.co.uk

2. The Information We Collect

We may collect and process the following information:

• Contact details: such as your name, email address, and phone number when you get in touch via our website or by phone.
• Appointment information: details you provide to book or manage an appointment.
•  Health information: relevant medical or health data needed to provide podiatry care (collected only during consultation or treatment).
• Website usage data: such as your IP address and browser type, to help us understand how our website is used (via cookies or analytics).

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries and appointment requests 
• Provide podiatry care and maintain accurate clinical records
• Manage billing, invoicing, and insurance claims (if applicable) 
• Improve our website and services
• Comply with legal and regulatory obligations

We will never sell or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

• Consent – when you contact us or sign up for updates 
• Contract – when we provide treatment or related services
• Legal obligation – to maintain healthcare and financial records
• Legitimate interest – to operate and improve our business

5. How Long We Keep Your Information

• Clinical records: retained for a minimum of 8 years after your last visit (in line with HCPC and NHS guidance).
• General enquiries: deleted after 12 months unless you become a patient.
• Website analytics: retained for up to 26 months.

6. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of inaccurate data
• Withdraw consent (where applicable)
• Object to certain types of processing
• Request data portability

To exercise these rights, please contact us at info@burnhampodiatry.co.uk.

7. Data Security

We take appropriate technical and organisational measures to protect your data, including secure storage, encrypted communications, and restricted access to clinical systems.

8. Cookies

Our website may use cookies or analytics tools to improve user experience.

You can adjust your browser settings to block or delete cookies at any time.

9. Updates to This Policy

We may update this Privacy Policy from time to time.

Any significant changes will be posted on this page with an updated revision date.

10. Contact Us

If you have concerns about how your data is handled, please contact us first at info@burnhampodiatry.co.uk.

You also have the right to raise a complaint with the Information Commissioner’s Office (ICO):  www.ico.org.uk